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Frequently Asked Questions
I'm stuck with a technical problem on the Site. Help!
Please call customer care on 011 326 3813 (Monday to Friday 8.00am to 5.00pm) or email support @stylediva.co.za and we will try to guide you through the process.
Help I can't pay online.
Please call customer care on 011 326 3813 (Monday to Friday 8.00am to 5.00pm) or email support @stylediva.co.za and we will try to guide you through the process.
Can I pay by credit card only?
No, you can pay by credit or debit card on StyleDiva. Currently we do not offer payment via electronic funds transfer (EFT) or cash.
Is my credit card data secure?
StyleDiva uses PayU, a PCI-DSS compliant vendor to securely process your order payment You can read more about PayU at: https://www.payu.co.za/company/press-releases/pci-certification-reinforces-payus-status-as-one-of-the-leading-payment-gateways-in-sa/
Can you remove me from the newsletter mailing list?
If you have registered on the StyleDiva website then you can login to “My Account” , and update your newsletter subscription preferences. You can also update your newsletter mailing preferences by scrolling to the bottom of the last newsletter you received and click on the unsubscribe link, where you will be redirected to a page to unsubscribe from the newsletter.
I need to update my personal details.
If you need to update your contact details, login to “My Account”, click on “Account Settings” tab, enter your new details and press the “update” button.
You can update your delivery and home address by clicking the “My Addresses” tab in “My Accounts”
What size must I order?
Our weaves are available in various lengths which you can select on the product page according to your personal preference.
Most of the wigs stock have adjustable clips at the back to ensure a snug fit
Where do you source your products?
The StyleDiva buying team sign handpicks local South African suppliers to ensure consistent and genuine products are sourced. We only stock authentic genuine products in our
We have travelled far abroad to India and China to secure reputable suppliers for our in-house brands - Premium, Bliss and Supreme.
