Terms & Conditions

Description of goods and/or services

StyleDiva is an ethnic Online hair retailer, with a beautiful Online store. We stock only authentic products from reputable suppliers, sourced locally in South Africa and in the USA, India and China.

Delivery policy

Please refer to our Shipping and returns page for all your delivery questions.

Return and Refunds policy

Please refer to our Shipping and returns page for all your returns and refunds questions.

Customer Privacy policy

StyleDiva shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment Options Accepted

Payment may be made via Visa, MasterCard, or by bank transfer using the Instant EFT payment option at checkout.

Card acquiring and security

Card transactions will be acquired for StyleDiva via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by StyleDiva separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

StyleDiva takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and StyleDiva chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 201 Corlett Drive Bramley 2018

Variation

StyleDiva may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Diva Gear , based in South Africa trading as StyleDiva.

Contact details

Our head office is situated at 201 Corlett Drive Bramley Gauteng.  You can reach us on email on sales@stylediva.co.za or phone on 011 326 3813