Cookie Policy
Last Updated: June 4, 2026
Important Notice: This website is NOT the official SASSA (South African Social Security Agency) website. This is an independent information portal providing guidance about SASSA services, grants, and processes. For official SASSA services, please visit www.sassa.gov.za
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies help us understand how visitors use our website, remember your preferences, and improve your overall experience.
2. How We Use Cookies
We use cookies for several purposes:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors use our website
- Functional cookies: Remember your preferences and settings
- Advertising cookies: Used to deliver relevant advertisements
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session state | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
3.2 Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are popular and which are not.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttles request rate | 1 minute |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your site preferences | 1 year |
| language | Remembers your language preference | 1 year |
3.4 Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.
| Cookie Provider | Purpose | Duration |
|---|---|---|
| Google Ads | Delivers relevant advertisements | Various |
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements.
4.1 Google Analytics
We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect information about how visitors use our site. The information is used to compile reports and help us improve the site. The cookies collect information in an anonymous form.
Learn more about Google's Privacy Policy and how to opt out of Google Analytics.
5. How to Control Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.
Here's how to manage cookies in popular browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
5.2 Opting Out of Analytics
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5.3 Do Not Track
Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.
6. Mobile Device Identifiers
When you use a mobile device to access our website, we may access, collect, monitor, and/or remotely store unique device identifiers. These identifiers help us understand how users interact with our mobile site.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.
8. POPIA Compliance
We are committed to complying with the Protection of Personal Information Act (POPIA) of South Africa. Our use of cookies is designed to respect your privacy rights as outlined in POPIA.
9. More Information
For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit:
10. Contact Us
If you have any questions about our use of cookies, please contact us at:
- Email: [email protected]
- Website: Contact Us Form
For more information about how we handle your personal data, please read our Privacy Policy.
Official SASSA Information: For official SASSA services and information, please visit www.sassa.gov.za or call the SASSA toll-free helpline at 0800 60 10 11.